Air Conditioners
Troubleshooting

Get Support For Your Air Conditioner

If your air conditioner has a QR code on the model/serial tag, just scan it with your smart device and be taken directly to support for your specific model.

link-to-fancybox-video-play

Get Support for Your Air Conditioner

using smartphone to scan a product QR codea

If your air conditioner has a QR code on the model/serial tag, similar to the one in the image shown here, just scan it with your smart device and be taken directly to support for your specific model.

Connect your GE Profileâ„¢ Smart Air Conditioner

Monitor and control your Wi-Fi-connected air conditioner anytime, anywhere…with the SmartHQ™ app. Use this step-by-step video to connect and set up your GE Profile Smart Air Conditioner.

Troubleshoot an Issue

Whether you're trying to troubleshoot an issue to fix yourself, schedule service with a qualified technician, or order a replacement part, we can point you in the right direction. Try our FAQ links below or search our air conditioner support articles to find help.

Air Conditioner Service and Repair

At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates.

GE Appliances Service
1-800-GECares
(1-800-432-2737)
Monday–Friday: 8 a.m.–8 p.m. ET
Saturday–Sunday: Closed