Air Conditioners
Troubleshooting
Get Support For Your Air Conditioner
If your air conditioner has a QR code on the model/serial tag, just scan it with your smart device and be taken directly to support for your specific model.
Get Support for Your Air Conditioner
If your air conditioner has a QR code on the model/serial tag, similar to the one in the image shown here, just scan it with your smart device and be taken directly to support for your specific model.
Connect your GE Profile™ Smart Air Conditioner
Monitor and control your Wi-Fi-connected air conditioner anytime, anywhere…with the SmartHQ™ app. Use this step-by-step video to connect and set up your GE Profile Smart Air Conditioner.
Troubleshoot an Issue
Whether you're trying to troubleshoot an issue to fix yourself, schedule service with a qualified technician, or order a replacement part, we can point you in the right direction. Try our FAQ links below or search our air conditioner support articles to find help.
Air Conditioner Service and Repair
At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates.
GE Appliances Service
1-800-GECares (1-800-432-2737)
Monday–Friday: 8 a.m.–8 p.m. ET
Saturday–Sunday: Closed