Washers & Dryers
Troubleshooting
Get Support for Your Washer or Dryer
If your washer or dryer has a QR code on the model/serial tag, similar to the one in the image shown here, just scan it with your smart device and be taken directly to support for your specific model.
Avoid Laundry Room Floods Before They Happen
Eliminate Softeners and Dryer Sheets
Get Support for Your Washer or Dryer
If your washer or dryer has a QR code on the model/serial tag, similar to the one in the image shown here, just scan it with your smart device and be taken directly to support for your specific model.
Avoid Laundry Room Floods Before They Happen
Eliminate Softeners and Dryer Sheets
Maintenance and Support Videos
Hydrowave Washer Not Spinning
If your Hydrowave washer does not agitate or spin after filling with water, the washer motor may need to be reset.
How to Clean Your Front Load Washer Pump
This video will demonstrate how to clean your pump filter.
Spacemaker Washer - Normal Sounds
This video will demonstrate some normal operating sounds of the laundry center when entering into the spin cycle.
Dryer Bearing Replacement
Learn how to replace the bearings, slides, and drum belt.
Troubleshoot an Issue
Whether you're trying to troubleshoot an issue to fix yourself, schedule service with a qualified technician, or order a replacement part, we can point you in the right direction. Try our FAQ links below or search our washer and dryer support articles to find help.
Service and Repair for Washers and Dryers
At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates.
GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday–Friday: 8 a.m.–8 p.m. ET
Saturday–Sunday: Closed